Never Miss Another Job

When a customer contacts you — by phone, text, WhatsApp, email, or any of your channels — Your AI receptionist responds instantly. On phone and website chat, she has a full conversation. On text-based channels like WhatsApp, email, and social media, she sends one professional reply acknowledging the enquiry.

For urgent jobs, she escalates to you or a human receptionist. Every lead is captured and delivered to you. No app to install.

No equipment needed. Works with your existing number.

Your AI receptionist is an AI receptionist — not a robotic chatbot. She understands context, speaks naturally, and knows the difference between a burst pipe emergency and a general enquiry. On phone calls and website chat she has a real conversation.

On text channels she sends one professional reply. Urgent enquiries are escalated to you or a human receptionist who calls the customer.

£299 one-off setup, then £45 per month. That includes 100 minutes of talk time. After that it's 20p per minute.

Phone answering and website chat are included in the base plan. Additional channels like WhatsApp, SMS, email, and social media are £23 per channel per month. No contracts, no minimum terms.

And there's a 30-day full money back guarantee — so if it's not for you, you get every penny back.

Your AI receptionist is configured for 13 trades: plumbers, electricians, locksmiths, gas engineers, drainage engineers, glaziers, roofers, HVAC engineers, alarm and security installers, pest control, garage door engineers, builders, and appliance repair engineers. Each configuration is tailored to the specific language, urgency levels, and service types of that trade.

Yes. There's a 30-day full money back guarantee. If your AI receptionist doesn't work for you — for any reason — you get a complete refund.

No questions, no hassle, no fine print.

No. Your AI receptionist works with your existing phone number and business setup. We handle all the configuration during onboarding.

There's nothing for you to install, download, or maintain.

Your AI receptionist works 24/7, 365 days a year. She never sleeps, never takes a holiday, and never calls in sick. Whether a customer calls at 2am about an emergency or at 6pm on a Sunday about a quote, Your AI receptionist answers.

Typically under 24 hours. We collect your business details, Configure Your AI Receptionist for your specific trade, connect your channels, and you're live. Most tradesmen are up and running the same day.

AI consulting helps small businesses identify where artificial intelligence can save time, reduce costs, and win more work. At Down To Earth AI, we've taken this a step further by building ready-made AI tools specifically for tradesmen — no lengthy consulting process needed. Our AI receptionist, lead generation websites, and marketing automation are practical solutions you can start using immediately.

AI handles the repetitive tasks that eat into your day — answering phone calls, responding to enquiries, following up on quotes, managing customer communications. For tradesmen, this means you can focus on the work instead of the admin. Our AI receptionist alone saves most tradesmen 2-3 hours per day.

Yes. While our core products — AI receptionist, lead generation websites, and AI marketing — work straight out of the box, we also offer AI automation consultations for tradesmen who want a bespoke strategy. From a basic assessment to a full business automation roadmap, we'll help you work out exactly where AI can make the biggest difference in your trade business.

We're not a generic AI consultancy. Down To Earth AI was built by someone who ran trade businesses for 25 years — landscape gardening, building maintenance, and tree work. Every tool is designed for how tradesmen actually work — on site, hands dirty, phone buzzing in your pocket.

We keep things simple, practical, and affordable. No tech jargon, no complexity, just solutions that work.

Absolutely. In fact, that's where AI makes the biggest difference. A plumber or electrician working alone can't answer the phone while they're on a job, can't do marketing in the evenings, and can't chase quotes while they're fitting a boiler.

AI handles all of that — giving you the operational capability of a much larger company without the overhead.

Not anymore. AI used to be reserved for big corporations with massive budgets. We've made it accessible and affordable for every tradesman in the UK.

No tech knowledge needed. No complicated setup. Just practical tools that help you win more work and never miss another lead.

Yes. GDPR-compliant data handling is built into every part of our service. All customer data collected through your AI receptionist, lead generation website, marketing, and automation channels is processed and stored in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data is encrypted both in transit and at rest. We never share your customer data with third parties, never use it for our own marketing purposes, and never sell it. Your customer information is used solely to serve your business — capturing leads, managing communications, and delivering the service you're paying for.

You retain full ownership of all data collected through your channels. If you cancel your subscription, your data is returned to you and securely deleted from our systems within the statutory period. We maintain appropriate technical and organisational measures to protect against unauthorised access, accidental loss, or destruction.

For tradesmen handling sensitive customer information — home addresses, phone numbers, property access details, security system specifications — this level of data protection isn't optional, it's essential. We treat your customers' data with the same care you'd expect from any professional service handling personal information in the UK.