Can't Text Back When You're Neck-Deep In Cables? Your AI receptionist can.
A property developer texts asking for a quote on a full rewire across four buy-to-let flats. You're on a scaffold tower running cable. By the time you check your phone, they've already committed to someone who replied within five minutes. Your AI receptionist makes sure you never lose a job to a slow reply again. Built for UK tradesmen.
Requires AI Receptionist (£299 setup · £45/month)
A letting agent texts you at 2:30pm: "Hi, quick one � tenant in LS8 reporting kitchen lights flickering and a socket that sparks when she plugs in the kettle. Needs sorting this week ideally. Can you fit it in?" You're running SWA cable through a trench at a new build site. Hands are filthy. Phone's in the van. Without your AI receptionist, the agent waits an hour, then forwards the job to the next electrician on their list. with your AI receptionist, the reply goes in 6 seconds: "Hi, that sounds like it could be a loose connection or a deteriorating socket � either way, worth getting checked. Can I grab the full address and the tenant's name? We'll aim to get someone there this week." The agent texts back the address and tenant's mobile number. By the time you're back in the van at 4pm, the lead is fully qualified � address, fault, tenant's number, and the agent's preferred timeline. You call the tenant, book it for Friday, and the agent knows you're reliable.
How It Works
Electrical Enquiry Comes In By Text
Agents, homeowners, and developers increasingly text for electrical work. Your AI receptionist replies instantly � whether it's a tripping RCD, extra sockets, or a full rewiring quote.
your AI receptionist Gathers The Electrical Details
Your AI receptionist asks about the nature of the fault or requirement, the property type and age, the number of circuits or rooms involved, and the postcode. For certification work, your AI receptionist captures whether a certificate is needed.
Qualified Lead With Job Scope
Fault description, property details, customer expectations, and timeline � everything packaged up. For repeat clients like letting agents, the relationship builds with every fast reply.
Frequently Asked Questions
AI SMS messaging for electricians handles every text your electrical business receives with intelligent, trade-aware responses � whether you're testing circuits on a rewire, installing a consumer unit, or driving between jobs. Electrical enquiries via text are often surprisingly detailed: landlords text photos of EPC reports highlighting electrical upgrades needed, homeowners describe tripping RCDs with specific circuit details, and property managers list multiple addresses needing EICR inspections. The AI reads each message, understands the electrical context, and sends a professional response that acknowledges the specific issue.
', the AI recognises the compliance urgency, confirms receipt, and lets them know you'll review your schedule. Every enquiry captured, every customer acknowledged, while you focus on the job in front of you.
Electricians work with their hands more than most trades � terminating wires, stripping cables, testing circuits � making text replies physically impossible during most of the working day. AI SMS response handles this gap seamlessly. When a customer texts a photo of a smoking socket outlet at 2pm while you're halfway through a first fix, the AI sends an immediate safety-aware response rather than letting the message sit for four hours.
It recognises the urgency, acknowledges the potential danger, and captures the details. For routine enquiries like socket additions or outdoor lighting requests, the AI provides a warm, professional acknowledgement that keeps the lead active. At \u00A345 per month, one extra rewire enquiry captured by the AI covers the cost for the entire year.
Manual replies simply can't compete with instant, contextual responses sent while you're live on-site.
Electrical customers often text with technical specificity � they mention circuit breaker positions, describe flickering on particular circuits, or share photos of fuse boards with tripped MCBs marked. The AI processes this technical content and responds appropriately, demonstrating the kind of competence that builds confidence in your business. When someone texts 'keeps tripping when the oven goes on, started last week', the AI acknowledges the specific symptom, asks a relevant follow-up about the consumer unit age, and confirms you'll assess the situation.
This level of technical awareness in a text response creates a professional impression that generic auto-replies simply cannot replicate. For landlords with compliance deadlines and property managers coordinating access across portfolios, the AI's systematic acknowledgement of their specific needs demonstrates the organisational competence they expect from their electrical contractor.
Electrical work attracts more compliance-driven text enquiries than almost any other trade. Landlords text about EICR deadlines, letting agents text about EPC electrical upgrades, property managers text about PAT testing schedules, and commercial clients text about emergency lighting certifications. These are customers who need a documented response they can file � which is exactly why they text instead of call.
Our AI SMS service is designed to handle these compliance-conscious enquiries alongside standard domestic work for every type of electrical business. If you're a self-employed electrician � the sole operator juggling first-fix wiring on a new build with emergency callouts for tripped consumer units � the AI ensures every text gets an instant professional response while you're testing circuits or pulling cable. The landlord with an EICR expiring next week gets immediate acknowledgement instead of wondering whether you even received their message.
For small electrical firms with two to four electricians, the AI captures every text enquiry with technical detail intact � separating an urgent 'no power' emergency from a planned rewire quotation so you can deploy the right engineer. For larger electrical contractors and commercial firms, the AI provides round-the-clock text coverage that matches the systematic professionalism your commercial clients expect. We've built this for electrical companies, electrical contractors, electricians, domestic electrical firms, commercial electrical contractors, industrial electricians, emergency electricians, electrical testing companies, solar installation firms, EV charger installation companies, and electrical maintenance contractors.
Whether you call yourself an electrician, an electrical engineer, an electrical contractor, a domestic electrician, a commercial electrician, an industrial electrician, an approved electrician, an emergency electrician, a NICEIC-approved contractor, a NAPIT-registered electrician, an ECA member, an EV charger installer, a solar panel installer, a rewire specialist, a fire alarm engineer, a testing and inspection specialist, or a self-employed spark � the AI handles every text message. It covers every electrical enquiry: rewiring, partial rewiring, consumer unit upgrades, fuse board replacements, RCD installations, socket additions, lighting installations, LED upgrades, outdoor lighting, security lighting, EICR testing, electrical inspection reports, PAT testing, emergency lighting, fire alarm installation, smoke detector installation, EV charger installation, solar panel installation, battery storage, three-phase installations, commercial fit-outs, and electrical maintenance contracts. The AI captures every compliance deadline, fault description, and photo and delivers the complete lead to your phone.
Yes. Letting agents and developers regularly text about multiple addresses in one message. Your AI receptionist works through each property systematically, capturing the address and electrical requirement for each one.
Yes. 'Lights flickering', 'socket sparking', 'breaker keeps tripping', 'power out in the kitchen' � Your AI receptionist understands these common descriptions and asks the right follow-up questions to help you diagnose before visiting.
Many customers do this to help you understand their current setup.
Yes. If someone texts asking whether you're registered, your AI receptionist confirms your accreditation. This is especially important for commercial clients and landlords who require accredited electricians.
Burning smells, exposed wires, no power � your AI receptionist flags these as urgent. Your AI receptionist advises the customer to turn everything off at the consumer unit and stay away from any damage, then captures the details for your priority callback.
Yes. For larger projects like rewires or new installations, the text conversation may span several messages as details emerge. Your AI receptionist maintains full context throughout.
Landlords often text about EPC improvements � LED lighting, insulation, socket additions. Your AI receptionist captures the EPC deadline, the property address, and what needs upgrading.
Garden lighting, EV charger installations, external sockets � Your AI receptionist captures the requirement and asks about the location, power supply, and whether planning permission might be needed.
Yes. ' This keeps leads warm.
Your AI receptionist lets the customer know that a site visit is needed for an accurate quote and captures their availability. Your AI receptionist positions the visit as a free, no-obligation assessment.
Yes. GDPR-compliant data handling is built into every part of our service. All customer data collected through your AI receptionist, lead generation website, marketing, and automation channels is processed and stored in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data is encrypted both in transit and at rest. We never share your customer data with third parties, never use it for our own marketing purposes, and never sell it. Your customer information is used solely to serve your business — capturing leads, managing communications, and delivering the service you're paying for.
You retain full ownership of all data collected through your channels. If you cancel your subscription, your data is returned to you and securely deleted from our systems within the statutory period. We maintain appropriate technical and organisational measures to protect against unauthorised access, accidental loss, or destruction.
For tradesmen handling sensitive customer information — home addresses, phone numbers, property access details, security system specifications — this level of data protection isn't optional, it's essential. We treat your customers' data with the same care you'd expect from any professional service handling personal information in the UK.
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